Quickstart — build your first chatbot

1. Create your chatbot

After signing up, go to Dashboard → New chatbot. Give it a name and click Create. You'll land in Settings → General where you can set:

• Model — GPT-4.1 Nano (free) or GPT-4.1 Mini (Pro+)
• Welcome message — the first thing visitors see
• System prompt — how your bot should behave

2. Add knowledge

Go to Knowledge and click Add source. Supported sources:

After adding a source, Pivra trains on it automatically. Status shows as Trained when done.

3. Test your chatbot

Click Preview (top right) to open a live test chat. Ask questions based on your knowledge sources to verify the answers are accurate.

4. Embed on your site

Go to Install chatbot. Three options:

• Popup widget — floating bubble on your site (most common)
• Embed — inline iframe inside a page
• Direct link — shareable URL at embed.pivra.ai/embed/your-slug

Copy the <script> snippet and paste it before </body> on your site.

5. View leads and usage

• Leads — see captured contacts, export to CSV
• Dashboard home — messages used vs. your plan limit
• Analytics — conversations per day, peak hours

Tip: Enable Strict mode (Settings → General) to keep the bot focused on your knowledge base. Without it, the bot answers general questions too.