AI chatbots for tradies — quote requests while you're on the tools
A practical setup for answering routine trade enquiries and collecting the details needed for a human quote.
When you are on a job, a website visitor may still want to know whether you service their area, what work you take and how to request a quote. A website assistant can handle those first questions and record the details for your follow-up.
Start with one enquiry type
Choose a common job, such as a hot-water repair, electrical inspection or end-of-lease clean. Write down the questions you need answered before calling back: location, type of work, urgency, preferred timing and contact details. Ask only for information that helps you respond.
Add your current service pages, service area and FAQs as knowledge sources. Where prices depend on inspection, say how quotes work instead of inventing a number. For urgent or safety-related situations, give the visitor the appropriate phone or emergency route.
Test before putting it on your site
Ask the assistant five questions customers often ask and two it cannot answer from your material. Check the answers. On Starter or an eligible trial, also test the lead record and follow-up notification. A conversation is only useful if someone can act on it.
Install the widget using the website setup guide. Review the first conversations and adjust the source material or questions where visitors get stuck.
Pivra has a free plan for testing answers; lead capture requires Starter or an eligible trial. See current plans or start free.
Author
The Pivra Team
Pivra
The Pivra team writes from product, onboarding, and customer support work with Australian tradies, local services, and small business operators.
